Utility overview
- Legal name
- City of Palo Alto
- Parent organization
- City of Palo Alto
- Ownership type
- Municipal
- Utility class
- Municipal System
Official website and contact
- Official website: Visit official website (opens in a new tab)
- Customer service: 1-650-329-2161
- Gas emergency: 1-650-329-2579
- Email: Not listed
- Address: City Hall, 250 Hamilton Ave, Palo Alto, CA 94301
Aliases
- Palo Alto Utilities Gas
- PALO ALTO, CITY OF
Published state services
California — CA
Service area: Municipal gas utility service within the City of Palo Alto utility system.
Rate jurisdiction: Municipal Governance
Customer classes: Commercial, Industrial, Residential, Transportation
Last confirmed: Aug 16, 2026
- State customer URL: Open link (opens in a new tab)
Utility identity sources
- Customer Service – City of Palo Alto, CA (opens in a new tab)
Municipal Utility Website · City of Palo Alto
- Pipeline Company Contact Information (opens in a new tab)
State Operator Contact Directory · California Public Utilities Commission
State-service sources
California — CA
- Utilities Rates – City of Palo Alto, CA (opens in a new tab)
Municipal Utility Website · City of Palo Alto
Verified utility identity
Verified means GCC confirmed utility identity, retail gas-distribution status, and state-service evidence against authoritative sources.
Confirmation status
- Last confirmed
- Aug 16, 2026
- Reconfirmation status
- Current
Directory-information notice
GCC provides directory information only. Listings are not legal advice, regulatory advice, endorsements, or guarantees of utility service eligibility.
Service-area summaries are high-level and do not guarantee service at a specific address. Contact the listed utility directly for address-level eligibility.