Utility overview
- Legal name
- Piedmont Natural Gas Company, Inc.
- Parent organization
- Duke Energy Corporation
- Ownership type
- Investor-Owned
- Utility class
- Major Regulated
Official website and contact
- Official website: Visit official website (opens in a new tab)
- Customer service: 800-752-7504
- Gas emergency: 800-752-7504
- Email: Not listed
- Address: Not listed
Published state services
North Carolina — NC
Service area: Franchised NC service territory; ~786,949 sales customers and 568 transportation customers in NC at end of 2021 (NCUC stat book).
Rate jurisdiction: North Carolina Utilities Commission
Customer classes: Commercial, Residential
Last confirmed: Aug 23, 2026
- State customer URL: Open link (opens in a new tab)
- Tariff or territory source: Open link (opens in a new tab)
South Carolina — SC
Service area: ~170,000 customers in Anderson, Spartanburg, Greenville, and Cherokee counties (company SC rate case release).
Rate jurisdiction: Public Service Commission of South Carolina
Customer classes: Commercial, Residential
Last confirmed: Aug 23, 2026
- State customer URL: Open link (opens in a new tab)
- Tariff or territory source: Open link (opens in a new tab)
Utility identity sources
- 2022 Report - Volume LIII (Natural Gas LDCs) (opens in a new tab)
Other Official Government Record · North Carolina Utilities Commission
State-service sources
North Carolina — NC
- Gas Prices FAQ (opens in a new tab)
State Regulator Inventory · North Carolina Utilities Commission
- Rate and Tariff Information - Residential (opens in a new tab)
Official Utility Website · Piedmont Natural Gas
South Carolina — SC
- Piedmont Natural Gas Company, Inc. — Tariff Listing (opens in a new tab)
State Regulator Inventory · Public Service Commission of South Carolina
- Piedmont Natural Gas files SC base rate application (opens in a new tab)
Regulatory Filing · Duke Energy
Verified utility identity
Verified means GCC confirmed utility identity, retail gas-distribution status, and state-service evidence against authoritative sources.
Confirmation status
- Last confirmed
- Aug 23, 2026
- Reconfirmation status
- Current
Directory-information notice
GCC provides directory information only. Listings are not legal advice, regulatory advice, endorsements, or guarantees of utility service eligibility.
Service-area summaries are high-level and do not guarantee service at a specific address. Contact the listed utility directly for address-level eligibility.